［2023年3月31日］
中一派位結果今日早上公佈，教育局今年首次使用「智方便」平台，供家長登入查閱派位結果，但今日早上系統疑出現網絡「塞車」情況。
有家長今日早上登入智方便平台，但一直未能成功，更持續數小時未能成功登入查閱。部分家長投訴指，系統由早上8時起一直未能運作。
教育局因應家長遇到的「塞車」問題指，因早上所有參加派位的中學需要進一步核實以及更新取錄學生資料，有關電子平台已於上午11時40分完成數據更新，並已向查詢人士解釋相關情況，而數據更新與「智方便」系統技術無關，教育局對造成家長不便表示歉意。
Results of junior high school placement announced today; long waits frustrate parents.
The Education Bureau released the placement results for incoming junior high students today, but many parents were left waiting in frustration due to system delays and network issues. The bureau used its new "iAM Smart" platform for the first time this year to allow parents to check results online. However, the system seemed overwhelmed by traffic and appeared unresponsive for hours.
"Since 8am this morning, the system has not been working at all. We can't check the results," said a parent who complained to the Hong Kong media. Other parents reported waiting for over 3 hours unsuccessfully trying to access the site.
The Education Bureau apologized for the inconvenience, blaming the lengthy process of verifying and updating enrollment data from participating schools for the delays, not the system itself. "Data updates were completed at 11:40am and we have explained the situation to inquiring parties," the bureau said in a statement. However, the poor user experience sparked criticism over the bureau's handling of this annual process.
文：蘿拉
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